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Hotel Wales, New York
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Key details
About the Hotel
1295 Madison Avenue,
New York,
New York,
United States,
10128,
New York State
Hotel Wales is located in Manhattan's upscale Carnegie Hill area on the Upper East Side. This charming boutique hotel features elegant interiors and is situated near many cultural highlights, including several renowned museums. It offers a blend of classic charm and modern amenities for both leisure and business travelers. The hotel's proximity to Madison Avenue provides access to shopping and dining options.
Location
Hotel Wales is conveniently situated within walking distance of the 96th Street subway station, providing easy access to New York's top attractions. The surrounding Upper East Side neighborhood is home to famous landmarks such as the Metropolitan Museum of Art and Central Park. JFK Airport is a 30- to 50-minute drive, or an hour and a half via public transport. The location allows guests to explore boutique shops, dining, and cultural experiences readily.
Rooms
All guestrooms at Hotel Wales are equipped with complimentary bottled water, an iron and ironing board, hairdryer, CD clock radio, cable TV, and high-speed Internet access. The rooms feature beds dressed in Belgian linens and down duvets, ensuring guest comfort. Suites come with separate seating areas, a work desk, and a pullout sofa bed, appealing to families and extended stays. Bathrooms are stocked with plush towels and designer toiletries, enhancing the overall experience.
Eat & Drink
Hotel Wales houses two popular restaurants, Paola's Restaurant and Le Paris Bistrot, both known for their airy and elegant settings. Paola's Restaurant specializes in Italian cuisine, offering freshly made pasta and a delightful brunch on weekends. Le Paris Bistrot complements the dining experience with a charming atmosphere serving French cuisine. Guests can also enjoy complimentary coffee and tea from dispensers located in the hotel lounge.
Leisure & Business
The hotel features a small fitness room equipped with a few machines, as well as a pleasant rooftop garden that provides stunning views of the cityscape. Additional amenities include complimentary wireless Internet access, concierge services, and a business center equipped for business needs. The hotel also offers limo or town car service, catering to guests' transportation requirements.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Welcoming Atmosphere
The atmosphere at the Wales Hotel really felt like home. It created a wonderful feeling of being part of the neighborhood, making my time spent there very special.view full review
Spotless Cleanliness
The room was spotless and well-maintained, with an abundance of towels and an invigorating shower that made for a refreshing experience after a long day of exploring.view full review
Relaxing Roof Garden
The roof garden exceeded my expectations. It was open and provided a calm and pleasant spot to unwind, enjoying the fresh air after a day of activities.view full review
Delicious Breakfast!
Breakfast at Sarabeth’s Kitchen was phenomenal. The variety and quality of the food made it a must-visit, and I loved how we had the option to relax in our rooms while waiting for a table.view full review
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Sports & Fitness
Exercise gym
Fitness studio
Services
Room service
Dining
Restaurant
Business
Business centre
Room features
Air conditioning
In-room safe
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Telephone
CD player
Room decor
Carpeted floor
Show more
Location
1295 Madison Avenue,
New York,
New York,
United States,
10128,
New York State
Map view
1295 Madison Avenue,
New York,
New York,
United States,
10128,
New York State
City landmarks
Park
Central Park
1.2
km
Museum
The Metropolitan Museum of Art
1.1
km
Landmark
Rockefeller Center
3.5
km
Museum
American Museum of Natural History
2.0
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
3.5
km
Square
Times Square
3.9
km
Museum
Neue Galerie New York
650 m
Church
St. Patrick's Cathedral
3.4
km
2788 Broadway
New York bagels
2.2
km
20 West 34th Street
Empire State Building
4.8
km
Gallery
Frick Collection
1.9
km
Museum
El Museo del Barrio
1.1
km
Church
Cathedral Church of Saint John the Divine
2.2
km
Church
Church of St. Ignatius Loyola Complex
690 m
Upper East Side at 81st Street. Central Park
Cleopatra's Needle
970 m
15 E 84th St
Institute for the Study of the Ancient World
630 m
E 79th St East Side of the Turtle Pond
King Jagiello Monument
1.1
km
Church
Church of the Heavenly Rest
740 m
Castle
Belvedere Castle
1.2
km
Zoo
Central Park Zoo
2.3
km
Church
Holy Trinity Episcopal Church
880 m
Church
Saint Nicholas Russian Orthodox Cathedral
910 m
Museum
National Academy of Design Museum
740 m
Garden
Conservatory Garden
1.1
km
W. Park Dr. and W. 72nd St.
Strawberry Fields
2.4
km
Nearby
Museum
Guggenheim Museum New York
480 m
Museum
The Jewish Museum
170 m
2 E 91st St
Cooper Hewitt
230 m
Park
Carl Schurz Park
310 m
Manhattan 1049 Park Ave
Park Avenue
590 m
Restaurants
Saba's Pizza
390 m
1217 Lexington Ave Between 82nd and 83rd St.
Juliano Gourmet Coffee
380 m
1378 Lexington Ave
Lolita's Kitchen
420 m
1364 Lexington Ave
Shake Shack
880 m
154 E 86th St
Famous Famiglia
420 m
1398 Madison Ave
Naruto Ramen
650 m
1596 3rd Ave Btwn 89th & 90th St
Little Luzzo's
560 m
119 E 96th St Apt 2
Starbucks
460 m
1378 Madison Ave Between 96th Street & 95th Street
Earl's Beer and Cheese
590 m
1259 Park Avenue
Yoan Ming Garden
450 m
1407 Madison Ave
The Bagel Shop
500 m
1659 3rd Ave
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Clean rooms
Noisy air conditioning
Suboptimal dining options
7.8/10
Very good
Rooms
7.8
Location
8.6
Service
8.7
Dining
7.4
Guest reviews
7.8/10
based on 14 reviews
8.0
8.0/10based on 1222 reviews
Peter
United Kingdom,
April
2024
8.4/10
I had a pleasant stay at this hotel located in a quiet, upscale part of the Upper East Side, near Central Park. The rooms were comfortable, and the service was extremely nice and professional. The location was very convenient for exploring the city's attractions, but a bit out of the main tourist areas. The dining experience offered a variety of tasty options. The facilities were well-kept.
Rooms
8.0
The rooms were comfortable and preferable for an extended stay or if you have lots of luggage.
Service
9.0
The service was extremely nice and very professional.
Location
9.0
The location is very convenient to many of the city's best museums and felt very safe at all times of the day and night.
Dining
8.0
The dining included a variety of tasty options.
Facilities
8.0
The facilities were good and well-kept.
Charles
United Kingdom,
April
2024
8.2/10
I was pleasantly surprised by the small room that still had everything we needed, especially the huge shower. Free coffee, tea, magazines, and newspapers made it feel cozy. The service was exceptional, with helpful tips for newcomers and extremely friendly staff. The location in the Upper East Side was fantastic for exploring Central Park and the Guggenheim, away from the crowded areas. The dining offerings were satisfactory, albeit not a full buffet. The facilities met expectations, offering a relaxing atmosphere with various amenities.
Rooms
8.0
The small room was just fine with all the necessary amenities.
Service
9.0
The staff was not only professional and helpful but extremely friendly.
Location
9.0
The Upper East Side location was great for those seeking a quieter atmosphere near Central Park and the Guggenheim.
Dining
7.0
The dining experience was relatively light but satisfactory.
Facilities
8.0
The facilities provided a comfortable and relaxing environment.
Phil
United States,
March
2024
6.4/10
The hotel's rooms, while clean, had furniture that was worn and a soft, unsupportive bed like sleeping on an air mattress. The window unit air-conditioners faced Madison Ave, causing noise at night. Despite the draft from the windows, the room was quite cold.
Rooms
5.0
The rooms had some issues with worn furniture and a soft, unsupportive bed. The noise from Madison Ave could be disturbing at night, and the room felt cold due to drafts from the windows.
Service
8.0
The service was friendly and helpful. TIp: Take earplugs or request a quieter room. The charming old hotel ambiance added to the overall experience.
Location
7.0
The hotel's location was quiet, but that had both positive and negative aspects. While it was safe and near some attractions, the restaurants were overpriced in the neighborhood. Consider doing research for better dining options.
Dining
6.0
The dining options were basic, predominantly consisting of croissants, muffins, and coffees. For a more satisfying meal, you may need to explore eateries outside the hotel.
Facilities
6.0
The facilities were average, with nothing particularly outstanding to note. Check out the rooftop viewing deck for a nice touch.
John
United Kingdom,
February
2024
7.4/10
The hotel had some issues like the heating problem in the room and the lack of a clock despite being promised one, but the rooms were spacious, well-appointed, clean, and even had a fireplace. The service was commendable in assisting us during a busy weekend and always being friendly and welcoming. The location was in a quiet residential area, close to Central Park and the Guggenheim but lacked overnight item placements. The dining options were decent but could improve, and the facilities were satisfactory.
Rooms
7.0
The rooms were large, well-appointed, clean, and even had a fireplace.
Service
9.0
The service was always friendly and welcoming, and they were very pleasant, responsive, and extremely helpful.
Location
8.0
The hotel was in a very quiet residential area, close to Central Park and the Guggenheim but lacked overnight item placements.
Dining
7.0
The dining experience consisted of yogurt, fresh fruit, croissants, muffins, or bagels with jam or cream cheese, espresso, coffee, or tea.
Facilities
6.0
The facilities were satisfactory.
Jamie
United Kingdom,
January
2024
8.0/10
Staying here was a great experience overall. The rooms, while small, were comfortable and perfect for our family. The location in a quiet upscale part of the Upper East Side near Central Park was fantastic. The service was friendly and accommodating. The dining options were enjoyable, especially for our family. The facilities provided a pleasant stay.
Rooms
8.0
The rooms were small but nice, providing excellent space to relax and read.
Service
8.0
The service was friendly and accommodating.
Location
9.0
The hotel is situated in the quiet, upscale Upper East Side close to Central Park, which was ideal for exploring the area.
Dining
7.0
The dining experience offered a good selection that was delightful, especially with our family.
Facilities
8.0
The facilities met our needs during the stay.
Geoff
United Kingdom,
January
2024
7.4/10
I had a mix of experiences at this hotel. The rooms were elegantly furnished and clean, but the air conditioning was noisy, and being above a loud party on the third floor was not ideal. The location was convenient for exploring Central Park and museums, but not great for dining out before or after a Broadway show. The service was friendly overall, except for one receptionist who could use some improvement in dealing with guests. The dining options were simple but satisfactory, and the rooftop garden was a nice touch. The hotel facilities were decent with lovely flower pots outside.
Rooms
7.0
The rooms were elegantly furnished and clean but small in size like a 12x12 bedroom.
Service
7.0
The service was on the whole friendly and helpful, except for one male employee at reception who needs to improve his people skills.
Location
8.0
The location was very convenient for Central Park and museums, but not ideal for dining around Broadway shows.
Dining
8.0
The dining was just what I needed to start the day with fresh orange juice & bagels.
Facilities
7.0
The facilities were decent with lovely flower pots outdoors.
Convenient location
Noisy air conditioning
Simon
United States,
December
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were beautifully decorated with Puss' n Boots prints, making them both lovely and comfortable. I stayed in a two-beds suite with the best mattresses in NYC, which truly added to the overall comfort. The service was top-notch, with knowledgeable staff who were ready to help with any questions. The location in the Upper East Side near Central Park and the Metropolitan Art Museum was perfect for those seeking a quieter, upscale neighborhood. The dining experience was delightful, offering unique items like coconut waffles and ricotta cheese pancakes. The facilities were excellent, meeting all my needs during my stay.
Rooms
9.0
The rooms were decorated with the Puss' n Boots prints which were very lovely and comfortable. Definitely the best of the bunch!
Service
9.0
The staff know about this wonderful gem of a hotel and have helpful tips on pretty much everything you need to know when coming from out-of-town. Their service definitely deserves an excellent rating!
Location
9.0
The hotel is located in a nice, quiet upscale residential neighborhood near Central Park and the Metropolitan Art Museum in the Upper East Side. It's the perfect place for those who prefer to be away from the hustle and bustle of Midtown or Lower Manhattan.
Dining
8.0
The dining options were delicious, with unusual items like coconut waffles and ricotta cheese pancakes available in the hotel. I particularly enjoyed the bakery with a short-order menu as well.
Facilities
9.0
The facilities were top-notch, providing everything I needed during my stay. From the comfortable rooms to the excellent dining options, I was thoroughly impressed.
Jerome
United States,
December
2023
7.8/10
I had a pleasant stay at the hotel, with a nice view of Central Park from my room and a peaceful entrance hall. The room had charming details like original woodwork and a fireplace, though the bathroom was a bit small. Overall, it exceeded my expectations in terms of size and cleanliness.
Rooms
8.0
The room was clean, air-conditioned, and bigger than I expected. It had two windows, a good size bathroom with bath and shower, and ample storage space.
Service
9.0
The service was professional and extremely helpful from the moment I arrived. The staff were attentive and accommodating.
Location
9.0
The hotel's location on Madison Ave in the Upper East Side was perfect, near Central Park and museums. It offered a quiet retreat yet convenient access to attractions.
Dining
6.0
The dining options were limited to croissants and coffee. However, the nearby restaurants like Yura on Madison and the Corner Café provided delicious alternatives.
Facilities
7.0
The facilities were well-maintained and satisfactory during my stay. The only downside was some noise from the air conditioning.
Edward
United Kingdom,
November
2023
8.6/10
I had a pleasant stay at the hotel with spacious and modern rooms that accommodated my family nicely. The cleanliness and quietness of the room were impressive, and the shower was great. The service was exceptional, especially in finding us another room on a busy weekend and providing clear directions. The location was ideal for our needs near Mt. Sinai and attractions like Central Park. Dining on the terrace with a fantastic view was a highlight. The facilities were top-notch, contributing to a comfortable experience.
Rooms
9.0
The room was lovely, spacious, and accommodated my family nicely. It was updated, clean, and quiet.
Service
9.0
The service was wonderful, especially in finding us another room on a very busy weekend and providing clear directions. The staff was very courteous.
Location
8.0
The hotel is in a very quiet residential area, which was perfect for our purposes near Mt. Sinai. It is also close to Central Park and the Museum Mile.
Dining
8.0
Dining on the terrace with a fantastic view was a great experience. The meal was not just food but a delightful dining experience.
Facilities
9.0
The hotel facilities were excellent, enhancing my overall stay.
clean
pricey
Reg
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were not just really small but cosy, spacious, and clean, creating a relaxed and intimate atmosphere in a quiet, upscale, residential part of the Upper East Side. The location is ideal, close to Central Park and with easy access to nearby museums. The service was top-notch, with staff going above and beyond to assist me, although there were some slight hiccups with breakfast vouchers. The dining experience was delightful, with a variety of delicious options. The facilities provided everything I needed for a comfortable stay.
Rooms
9.0
The rooms were cosy, spacious, and clean.
Service
9.0
The staff was beyond accommodating and always available.
Location
9.0
The hotel is in a great location, surrounded by museums and in the center of Carnegie Hill Neighbors.
Dining
9.0
I had a fantastic dining experience with a variety of delicious options.
Facilities
9.0
The facilities provided everything I needed for a comfortable stay.
Great location
Small rooms
Jim
United Kingdom,
September
2023
8.4/10
I enjoyed my stay at the hotel. The rooms were clean and comfortable, though the bathroom was very small, and the air-conditioning unit was a bit noisy. The service was great, especially the attentive Front Desk staff. The location was excellent, near Central Park and in a quieter area of NYC. The dining experience was delightful, with unique menu items and a lovely terrace view. Overall, a good value for the money.
Rooms
8.0
The shower was enjoyable, but the bathroom was VERY small. However, the room was comfortable and typical for NYC standards.
Service
9.0
The staff, especially the Front Desk, was very courteous and provided great assistance and advice.
Location
9.0
The hotel is located near Central Park, offering a convenient and quieter stay in the upper east side of NYC, close to museums and attractions.
Dining
8.0
I loved dining at Sarabeths with its unusual menu items and fantastic terrace view of Upper New York and Central Park.
Facilities
8.0
The hotel facilities were good, and I particularly enjoyed the small counter with coffee and hot water.
Chris
United Kingdom,
August
2023
7.6/10
I had a mixed experience at this hotel. The rooms were spacious but noisy due to the traffic outside, and the heating was initially not turned on, which was a bit inconvenient after a long journey. On the bright side, the service was exceptional, with the staff promptly addressing the noise issue and trying their best despite limited facilities. The location was fabulous, steps away from Central Park, although cleanliness could have been better. The dining was delicious and reasonably priced, though limited in options. Overall, a stay with ups and downs.
Rooms
7.0
The rooms were spacious but noisy, facing Madison Ave, which led to some disturbances. The heating from a boiler was not turned on at the start of our stay.
Service
9.0
The service was excellent with a quick resolution to the noise problem by moving me to a quieter room. Despite limitations in facilities, the staff did their best to accommodate.
Location
8.0
The hotel is nestled in a fabulous area, just steps from Central Park, yet slightly removed from the hustle and bustle. Plenty of nearby attractions, shops, and restaurants to explore.
Dining
8.0
The dining experience was delicious and reasonably priced, though it offered limited options. Fresh orange juice and bagels stood out as highlights.
Facilities
6.0
The facilities could have been better maintained to enhance the overall experience.
central location
noisy rooms
Howard
United States,
July
2023
8.6/10
I had a pleasant stay at this hotel. The rooms were small but had nice linens and Aveda products. The location is ideal, nestled onto Madison Ave and 92nd Street, surrounded by lively restaurants and close to major art galleries. The service was friendly and helpful overall, with a special thank you to Rosalyn at the check-in desk. The dining experience was satisfactory, offering buffet-style options including croissants, bagels, fruit, and yogurts. The facilities were good, especially with incredible valet service and comfortable beds in eclectically furnished spacious rooms.
Rooms
8.0
The rooms are small but feature nice linens and Aveda products.
Service
9.0
Location
10.0
The hotel's location is perfect on Madison Ave and 92nd Street, surrounded by lively restaurants and close to major art galleries.
Dining
7.0
The dining experience was satisfactory with buffet-style options.
Facilities
9.0
The facilities were great, especially the incredible valet service and comfortable beds in spacious rooms.
Eric
United States,
June
2023
8.2/10
Staying at this hotel was a treat! The atmosphere is relaxed and intimate, perfect for a quiet getaway in the upscale Upper East Side near Central Park. The rooms, though small, offer a nice size for a NYC hotel, giving you a bit of space to stretch out. However, the dining options were a bit noisy, and the A/C was not ideal.
Rooms
8.0
The rooms were small but nice, and the atmosphere was relaxed and intimate.
Service
9.0
The service was amazing, prompt, and friendly. It made us feel well taken care of.
Location
9.0
The location is still great if you want a quiet place near the museum, away from the general tourist areas.
Dining
7.0
The dining consisted of delicious options like coconut waffles and ricotta cheese pancakes, but there were issues with noise and cleanliness.
Facilities
8.0
The facilities were good overall, but improvements could be made in dining cleanliness and noise levels.